Help centre

How do I claim a deal?

Log in, open a deal and tap Claim. You get a single-use code with an expiry. Show it at the counter.

My code was refused

Codes are valid only within the deal's hours, branches and conditions. Check the expiry and terms on the code, then contact the restaurant or open a support ticket.

Am I entitled to a personal deal?

No. Personal deals are offered solely at the restaurant's discretion. See the Personal deals page.

How do I stop messages?

Reply STOP to SMS, click unsubscribe in email, or switch channels off per restaurant under Preferences & consent.

How do I delete my data?

Account › Privacy & data › Request deletion. We confirm within 30 days.

Restaurant: how do I verify a code?

Code Hub › enter or scan the code › enter the bill › Confirm. Reversals need a manager and a reason.

Still stuck? Email care@meals.deals.